Privacy Policy

This Privacy Policy was last updated on 6th June 2021

Our Commitment to Privacy

We take your privacy and personal data very seriously and are committed to upholding the highest standards of personal data protection, compliance with the law and best business practices. This Privacy Policy is designed to help you understand why and how we collect your information. How we store your information and keep it safe. This policy also sets out your rights helping you make informed decisions when you are using our website and buying our products.

We are also committed to adhering to and promoting the seven general principles set out in the General Data Protection Regulation (2018) which are integral to this Policy:

1.             Lawfulness, fairness and transparency.

2.             Purpose limitation.

3.             Data minimisation.

4.             Accuracy.

5.             Storage limitation.

6.             Integrity and confidentiality (security)

7.             Accountability.

Information

Our company is Verse Education Ltd at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, company number 13202982, (JVERSE).

We operate a website at http://jverse.org  and provide online Courses following our mission and educational aims to a wide variety of Learners. The Courses are created and presented by independent service providers. We run and maintain the website, market and advertise the Courses.

We may be both a data controller and data processor of personal data and may have a Data Processing Agreement with our partners and affiliates if necessary to ensure that your data is handled appropriately, correctly and in compliance with the Data Protection Act 2018.

This privacy policy will explain how we use the personal data we collect from you when you visit and use our website. We will also explain the type of data and information we collect from you and how we use it and how you can opt-out.

We have divided this policy into seven sections to make it easier for you to find the information you need.

  1. Information. Who we are and what our obligations are. 
  2. Disclosure, which tells you about who collects your data
  3. Purpose, why we collect your data and information and how we use it.
  4. Consent, we explain how your data and information will not be shared or used without your permission, with the choice to opt-out.
  5. Security. How we keep your data safe and how we store it.
  6. Access, how you have access to your data and how you can change or edit it and what your Data protection rights are
  7. Accountability, how you can correct your data, how you can contact the person responsible for overseeing your data.

Disclosure

Data we collect

We collect the following data:

Personal identification information such as name, email address, city/town, country, date of birth..

How we collect your data

You provide JVERSE with most of the data we collect when you book a course with us when you give us details such as name or email address or from cookies when you browse our Site. 

We collect and process data when you buy a course, take part in our online course related activities or if you voluntarily complete a  survey or provide feedback on our website and use our website by your browser’s cookies.

We may also indirectly receive your data from third-party websites or referrals from other companies.

Your personal details are also collected by third parties, for example, PayPal securely collects all your payment details directly and manage payment processes. Or our partners who provide the Chat facility you may use within the JVERSE learning community.

Purpose

Why we collect your data

We collect your data so that we can offer our services and arrange your course for you. Payment details and information are collected by PayPal which we do not have access to. We may need your contact details so we can email you with information on our services and courses we think might interest you and to give you details for the course you have booked. Also, your data may help make the services we offer better and to give you an improved user experience.

When PayPal processes your payment they may send your data to reference agencies and also use the resulting information to prevent fraudulent transactions.

Your name and email address will also be accessible by the instructor who understands and agrees to keep your data safe and abide by data protection obligations set out in their contract with us.

We will also make sure that where applicable and required any partner, affiliate or service provider has a Data protection Agreement (DPA) with us or a Data Sharing Agreement (DSA).

Marketing

JVERSE, will not sell your data to third parties under any circumstances. We will only use your data for internal marketing with your consent, which means we would like to occasionally send you by email information such as newsletters or course offers directly concerning our services.

If you have agreed to receive emails from us containing such offers to your email address, you can easily unsubscribe from this at any time. We will no longer send you such information.

You have the right to request that JVERSE do not contact you for marketing purposes at any time.

If you wish to let us know that you no longer want to be contacted for marketing purposes, you can email us at info@jverse.com

Consent

Our legal basis for collecting your data is consent, but there may be other grounds. In this case, the applicable law is the General Data Protection Regulation (2018) and the Data Protection Act (2018)

Your data or information will not be used, sold, transferred or otherwise disclosed without your consent. You are also able to opt-out or discontinue using our website and take back the consent for the use or dissemination of data or identifiable information. The information at the end of this page tells you how to contact us if you wish to opt-out.

Consent to Withdraw

You are entitled to withdraw your consent at any time for any or all of your data. However, this may mean that we cannot offer you a full service or you may not be able to use some parts of our website..

Information concerning persons under 18

Only children over the age of 13 are allowed to give consent for the use of their data. We cannot request or process data from children under the age of 13 unless consent from whoever holds parental responsibility for the child has been given in writing. However, only people over the age of 18 are allowed to use our website which means that we do not collect or process data from anyone under the age of 18.

Security

How we look after your data

When we process your registration or you buy a course, you give us your personal data such as name and email address in order to provide our Services.

We may store some of your data on our secure website servers or in our Computer system we use to operate our business and  process your registration and book your courses. This system and any files are securely encrypted and can only be accessed by authorised JVERSE staff.

We use PayPal to facilitate your secure payments. You may read their Privacy Policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full#14

or you may contact them if you would like more information on how they process and store your data.

The PayPal Data Protection Officer can be contacted Online at https://www.paypal.com/uk/smarthelp/contact-us/privacy

or by post at PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.

You can ask us to provide you with information on what data we have stored about you. We will correct or erase data if you ask us unless we need it for legal reasons.

We will keep your personal identification details including email addresses for only as long as you are using our website to use our Services and book courses. We will keep your data only as long as we need it. However, for your convenience, we do not delete your data immediately after you have completed a course, in case you return to our website to buy another course. Once  such a period has expired, we will delete your data by removing it from the server and systems.

You can ask us to delete your data at any time.

Contact us if you would like to know more about making such requests at info@jverse.com

Access

Your data protection rights

We want to make sure you are fully aware of all of your data protection rights. Every user of our website is entitled to the following:

The right to access – You have the right to request JVERSE give you copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that JVERSE correct any information you believe is inaccurate. You also have the right to ask us to complete the information you think is incomplete.

The right to erasure – You have the right to request that JVERSE erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that JVERSE restricts the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to JVERSE’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that JVERSE transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Privacy policies of other websites

JVERSE’s site may contain links to other websites. Our privacy policy applies only to our site, so if you click on a link to another Website, you should read their privacy policy.

Changes to our privacy policy

JVERSE keeps its privacy policy under regular review and places any updates on this page.

Accountability

How to contact us

If you have any questions about JVERSE’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights. Or you would like to correct any inaccurate data, opt-out or withdraw your consent, please, do not hesitate to contact us. We have one month to respond to your request.

Your personal data is important and we take our legal responsibilities seriously and we are more than happy to deal with any issues or questions you may have concerning your personal data.

If you would like to exercise any of your rights, please contact us at

Verse Education Ltd,

71-75 Shelton Street,

Covent Garden,

London, WC2H 9JQ,

United Kingdom

Or email us at info@jverse.org 

How to contact the appropriate authority

If you wish to make a complaint or you feel that JVERSE has not addressed your concerns satisfactorily, you may contact the Information Commissioner’s Office (ICO) at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

For further or more detailed information on your data protection rights, please visit the UK ICO website at https://ico.org.uk.

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